I embrace the thrilling opportunities for collective learning as well as the mentorship. They empower me to conquer challenges head-on and make a lasting impact on my proactiveness to face any potential hurdles. I have also contributed to projects on personalised recommendations and customer experiences enhancement, incorporating business insights into AI, which fills me with immerse pride and endless determination.

My experience as a graduate trainee has been truly transformative. Through engaging in immersive training and mentorship programs, I have refined my skills in customer relationship management and developed a profound understanding of the pivotal role that data plays in the retail industry. The diverse array of projects I have worked on has also given me a sense of personal growth and accomplishment.

Collaborating with diverse business units has sharpened my reporting and analytical skills. The handson experience has shown me how these techniques can unveil valuable insights and boost business performance. I'm proud to contribute to AS Watson's business growth and am continually inspired by the remarkable power of data analytics!

The store attachment at PARKnSHOP has provided us with an opportunity to experience the action at the very forefront. As store ambassadors, we gain hands-on experience in setting up promotion corner and fruit packaging. This valuable experience enables us to develop a comprehensive understanding of the inner workings of the store and identify potential areas for further improvement.

The “Buddy Programme” facilitates our connection with talented individuals from other departments. Through this extensive network, I have deepened my understanding of the retail industry and had the opportunity to socialise with professionals from diverse fields. Aside from this formal programme, there are lots of other engagement activities like cross-company trainee cocktail sessions and site visits to further broaden my network.

We learn about a diverse range of topics via classroom training, ranging from soft skills like communication skill to business knowledge from commercial and data science perspectives. The correlation between these training sessions has equipped us with valuable business knowledge and technical skills. We can then effectively apply what we have learnt to overcome the challenges and complete our projects more efficiently.